When to Outsource IT vs. Build Internal Capacity

As your business grows, one of the toughest tech decisions you’ll face is whether to outsource IT or start building internal capacity.

In this episode, Anna Angelova and Jores Minasvand unpack the pros and cons of each approach, why the real question isn’t if but when, and how to make the right call based on your stage of growth, costs, and long-term strategy.

You’ll learn:

• The difference between SaaS solutions and building your own infrastructure

• Why cost alone can be misleading and how to calculate total cost of ownership

• When outsourcing IT makes the most sense for small and mid-sized businesses

• Why core businesses built on tech eventually need internal IT capacity

• Hybrid models that let you keep control without overloading your team

• How to know if it’s time to bring IT expertise in-house

If you’ve ever wondered whether to keep relying on SaaS and vendors or start building internal IT, this episode will give you clarity on how to decide.

Want help assessing your IT needs and making the right call? Book a free strategy call with us: link.freedomkit.ai/widget/bookings/thrive360ba-60-mins